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1. Why have Recovazon, Calmazon and some of the Amazon Herb formulas changed?
This has been the most commonly asked question for the past few years.
Before Amazon Herb Company merged with TriVita in December 2012, Amazon Herb was a relatively small company -- which qualified it for a temporary exemption from more restrictive FDA regulations that were being implemented.
With these exemptions, the company was able to continue purchasing many wild-harvested, raw materials directly from Amazon tribes -- for a limited time.
Unfortunately, the exemption window was coming to an end. So, many of the Amazon Herb formulas would have been revised, regardless of the merger with TriVita.
Because TriVita is a much larger company, the more stringent FDA requirements came into effect immediately after the Amazon Herb merger. The one that impacted the Amazon Herb formulas specifically dealt with how raw materials were acquired. They now had to be purchased from inspected suppliers. And because many of the botanicals used in the Amazon Herb formulas are so rarely used in other nutritional products, there are no approved sources for some of these more unusual herbs.
As a result, Amazon John Easterling spent much of the first year after the merger reformulating the products to comply with FDA regulations while still providing health benefits equivalent to those of the original formulas.
And, in conference calls with Amazon John, it is apparent that he is extremely proud of the current formulas and confident in their efficacy.
(Of course, some of the product changes -- such as adding chocolate to Fiberzon shake mix -- are merely a natural evolution of the company responding to customer feedback.)
2. Do the Amazon Herb products still work?
Very few of us like change; "If something's working, please don't mess with it!"
As you may imagine, after the merger and the reformations were completed, some long-time Amazon Herb customers voiced their dissatisfaction; and some stopped purchasing products. Many of us, however, continue to consume the Amazon Herb formulas because there is nothing else like them in the marketplace. And I, personally, feel I continue to experience the health benefits I enjoyed from the original formulas.
3. What if I am not happy? What is the satisfaction guarantee?
All Amazon Herb products -- just like all other products produced by TriVita -- come with a 60-day, 100% satisfaction guarantee. If, for any reason, you are not completely happy with your purchase, you get a refund of the full product price and any applicable sales tax. (Guarantee does not include the cost of shipping.)
4. Have other questions that were not answered here?
Please contact us:
Randy and Brigit Wemhoff
Amazon Herb Company affiliates since 1999
TriVita affiliates since 2006
Call Toll Free: 800-773-2214
Email: [email protected]
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Orders are charged and processed by TriVita and shipped directly to you from TriVita/Amazon Herb in Scottsdale, AZ. This way, you're assured of getting the freshest product.
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